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Privacy Policy

August 28, 2018 by Triptelia Team

In Triptelia we consider that the privacy of users, both registered members and visitors as a fundamental and non-negotiable right which must always be guaranteed.

We work diligently for the best possible protection of personal data when processing user information derived both from the visit and usage of our website, its application, and its services. We have developed and apply all the necessary technological means to prevent any undesirable use of personal data, to ensure that personal information processing is conducted in accordance with privacy and personal identity rules of the Greek legislation under the frame of General Data Protection Regulation (GDPR) of European Union.

This Privacy Policy governs the way Triptelia collects, uses, maintains and discloses information collected from users of the http://www.triptelia.com. This privacy policy applies to our website and all products and services offered in it.

We kindly ask users to read our privacy policy terms to be informed about the information collected, how this information may be used and shared, how this information is protected and what are their rights. Using www.triptelia.com, all users give us consent to collect and process their personal data, as detailed in this chapter of the Privacy Policy.

Personal identification information

We may collect personal identification information from users in a variety of ways in connection with activities, services, features or resources we make available on our website. Users may visit our website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain related activities in our website.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about users, means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our website may use cookies to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

Appropriate security measures are deployed to prevent unintentional or unauthorized use of data, access by unauthorized parties and data loss. No data is collected from us and our applications, without the necessary consent, in cases where it does not serve the provision of our website’s operation and service.

Tripelia deploys all necessary technical means to secure and protect users’ personal data from accidental or non-accidental destruction, loss, unauthorized modification, disclosure or access and from any other unlawful processing. However, despite all our efforts in good faith to secure personal data against any disclosure to the public, you fully understand and accept that there is not any such complete or perfect security and therefore Triptelia does not guarantee that there will be no unintended disclosures of such personal data. However, in the event of any proven faulty operation of Triptelia, we will remove any contact information exposed publicly and we will update our records.

Sharing your personal information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

However, according to its concept and operation model, Triptelia allows all users (Travelers and anybody browsing our website) to contact registered users (Homeowners, Property Managers and Affiliated Freelancers) sharing personal information (i.e. full contact details, name, email address, phone number, home or billing address etc.). The submission of such data is voluntary and explicit and includes any data necessary for this service.

Through the service of contacting directly Homeowners, Property Managers and Affiliated Freelancers, as mentioned above, all users agree to their personal data collection for us to meet the requirements of our service and allow us to follow any subsequent processing of the same information and personal data.

Sending of email messages to the email addresses that may be present on the website and its application, entails acquisition of the owner’s personal information from the sender. This email address, along with other personal data collected, is necessary to respond to requests that are submitted and to provide the specific services requested.

The data will be processed electronically, and this processing may be executed by Triptelia.com directly or by a third party acting as a processor on behalf of Triptelia.com or by a third party to Triptelia.com, as a manager and/or processor as well as by service providers as managers and/or processors in accordance with the provisions of EU General Data Protection Regulation 679/2016 as previously stated.

Personal data collected via our website may be transferred outside Greek jurisdiction exclusively for the fulfillment of the services that are requested via our website and according to the terms of this privacy policy, as well as to the articles of EU GDPR.

In Triptelia we also reserve the right to proceed with (but not be limited to) actions such as: recording and storing any user interaction with our website, including email and other correspondence, questionnaire replies etc., investigating any claim in the event that a communication fails to comply with our terms and conditions and deciding at its sole discretion to withdraw or request the withdrawal of such communication, withdrawing photos and generally submitted data and information by the user that is considered offensive, illegal or inconvenient or that does not comply with our terms and conditions, deleting registered users, when they do not comply with our terms and condition, after giving them prior notice.

Tripelia deploys all necessary technical means to secure and protect users’ personal data from accidental or non-accidental destruction, loss, unauthorized modification, disclosure or access and from any other unlawful processing. However, despite all our efforts in good faith to secure personal data against any disclosure to the public, you fully understand and accept that there is not any such complete or perfect security and therefore Triptelia does not guarantee that there will be no unintended disclosures of such personal data. However, in the event of any proven faulty operation of Triptelia, we will remove any contact information exposed publicly and we will update our records.

User’s Rights

Privacy laws provide all web users with the right to exercise certain rights. Particularly, users has the right to obtain confirmation of the existence of personal data, even if they are not yet registered, and that these data are available in comprehensible form.

They may also ask the data source in order to know the identity and contact details of the controller, processors and third parties on behalf of the controller, the processing purposes for which their personal data, recipients or categories of recipients of their data and the time of storage of the data and other information as per EU GDPR.

Users may also request the deletion or correction of their data, limitation of processing, updating of previous data, the receipt of such data on a structured, commonly used and machine-readable data type, or the blocking of data which have been processed in violation of law, opposed to processing and automated decision-making.

 

Changes to this privacy policy

Using Triptelia, you understand and accept that we have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using Triptelia.com, you signify your acceptance of this policy. If you do not agree to this policy, you are kindly requested to not use our website. Your continued use our website following the posting of changes to this policy will be deemed your acceptance of those changes.

In accordance with the provisions of the Regulation, but also with other provisions of national laws, as applicable, in relation to the processing of personal data, users will be specifically required to give their special and explicit consent to the processing and the communication of these data by selecting a special box marked as ‘I accept’.